Account Inquiry allows you to view Open or Paid Invoices as well as schedule electronic payments for Open Invoices. You will need to have Financial Access permissions to view Account Inquiry.
You must log in with your username and password to access Account Inquiry.
- View orders that have been shipped and invoiced
- Obtain shipping info and proof of delivery (POD) signatures
- Print or email invoice copies
- Pay invoices online
Follow the steps below to access Account Inquiry and manage your invoices.
1. Access Account Inquiry
- After logging into the website, access the My Account quick menu by hovering over the person icon in the header. Then, click the Account Inquiry link.
- Alternatively, you can find the Account Inquiry option in the left-hand navigation menu on the My Account page.
2. Search Invoices
- Click the 'Search Invoices +' link at the top of the 'Account Inquiry' page to reveal the search options.
3. Narrow Search Criteria
- Use the 'Status' dropdown menu to select an option to view Open Invoices or Paid Invoices. You can also search by:
- Ship To Address
- Invoice #
- PO #
- Release #
- Ordered By
- Date Range
- Click the 'Search' button to render results.
- Click ‘Clear’ to start a new search.
- From the search results click the 'Date', 'Invoice #' or 'Due Date' link to view invoice details.
4. Pay Invoice
- Click the ‘Pay’ link next to any invoice on the 'Account Inquiry' page (you may need to use the horizontal scroll bar at the bottom of the table to reveal the 'Pay' link).
- You may also click the 'Pay Invoice' button on the 'Invoice Details' page.
For more information on My Account Tools, call 1-847-871-5251 #1 to speak with a Steiner Representative.
You may also fill out the form below for additional details.
You may also fill out the form below for additional details.