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Live Technical Support
Steiner has trained specialists and experienced representatives available to personally assist and find a solution to your application.
Choose from the following industry specialists:
- Electrical Products
- Lighting Solutions
- Automation Products
- Industrial Products
- Motor, Motor Repair and Drives
- Generator Sales, Service and Rental
- Energy Management
- DataComm Solutions
- Wireless Bar Code Solutions
- Credit Department
- Customer Service
Access to Your Account Information
This feature provides specific information about your account that would have previously required a phone call.
- Website Solutions
- Rapid Price Sheets
- Eliminate Order Entry Errors
- Order Entry
- 24/7/365
- Electronic Invoicing and Statement
- Convenient Reorder Pad
- Shipping Status
- Real-Time Inventory
- Proof of Delivery
- Open Order Status
- Real-Time Pricing
- Secured Transactions
- Request a Quote
Account Management
- Edit Profile allows the user to change their contact information.
- Credit Card Management allows secure storage of frequently used credit cards
- Personal Settings allows users to select preferences for product display and purchases
Account Review
- Account Inquiry allows you to view and print invoices, payments, open order balances, purchases, general credit and accounts receivable information. You can search by PO Numbers or Invoice Numbers.
- Monthly Statements displays all invoices created within a particular month.
- Open Bids displays all that have not been processed into orders.
- Open Orders are processed orders that have not been shipped. Estimated Ship Dates are available for viewing.
- Order History displays orders that have been shipped and invoiced. Shipping information, proof of delivery, and invoices can be obtained through this feature.
Product and Order Management
- Edit Customer Part Numbers allows you to change or delete your part numbers.
- My Product Group saves your favorite items and manages custom product groups for repetitive ordering.
- My Saved Carts allows shopping carts to be saved for future checkout.
- Quickpad allows for fast search and ordering of multiple products.
- Reorder Pad lists products that have been purchased previously to facilitate quick searching and ordering.
If you feel that your order requires special attention please remember we are available to personally assist you. Please do not hesitate to call one of our 8 locations, or contact us via Live Technical Support. How may we help you?
At Steiner, we take total responsibility and we take it very seriously!
24 Hour Emergency Service: 1-800-STEINER (783-4637)
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